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Lawsuits targeting business website over ADA violations are on the rise

Zachary_SBMZachary_SBM Director of Digital Engagement and StrategyAdministrator admin

In this week's article, the LA Times examines an uptick in lawsuits that are targeting small businesses over Americans with Disabilities (ADA) violations. Nearly 10,000 ADA lawsuits were filed in 2018 for alleged website violations.

"With online sales, reservations and job postings now a huge part of modern commerce, advocates for the disabled say websites need to be as accessible to everyone, just as brick-and-mortar stores, restaurants and schools are... For a website to be accessible to disabled people, the content must be coded so that screen-reading software can convert the words to an audio translation. Video that appears on a website must include descriptions for the deaf. Also, all interactive functions must be operable through keyboard commands for people who can’t use a mouse."

Is your small business's website ADA compliant? Have you been targeted by ADA lawsuits? Share your experiences and thoughts on this issue to help other small business owners who might be considering how to handle this issue!

Lawsuits targeting business website over ADA violations are on the rise

LA Times
November 11, 2018
Nearly 10,000 ADA lawsuits were filed against businesses for alleged website violations in 2018. This can end up costing small business owners tens of thousands of dollars. "With online sales, reservations and job postings now a huge part of modern commerce, advocates for the disabled say websites need to be as accessible to everyone, just as brick-and-mortar stores, restaurants and schools are... For a website to be accessible to disabled people, the content must be coded so that screen-reading software can convert the words to an audio translation. Video that appears on a website must include descriptions for the deaf. Also, all interactive functions must be operable through keyboard commands for people who can’t use a mouse."

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